PRIVACY POLICY – CREATIVE DINO INC.

At Creative Dino, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.creativedino.agency) and engage with our services.

Last Updated: December 16, 2025

Creative Dino Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you may have regarding your data.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Information You Provide

We collect the following personal information when you voluntarily submit it through our website forms or when engaging with our services:

  • First and last name

  • Email address

  • Company or business name

We do not collect physical addresses or social media profile data unless you explicitly provide them.

2. Information Collected Automatically

When you visit our website, we may automatically collect information through cookies, pixels, and analytics tools, including:

  • IP address
  • Device type
  • Browser type
  • Viewed pages
  • Time spent on pages
  • Referring URLs
  • Click actions and interactions
  • Heatmaps, scroll depth, and session recordings

Analytics & Tracking Technologies We Use

We currently use the following tools:

  • Google Analytics 4 (GA4)
  • Meta Pixel (Facebook/Instagram)
  • Hotjar or Mouseflow (session replay, heatmaps)
  • SEMRush
  • Ahrefs
  • Ubersuggest
  • PageAudit or similar SEO audit tools
  • Pledge.ai (AEO + perception analysis tools)

These services may use cookies or code snippets that allow us to understand user behavior, improve performance, and enhance marketing accuracy.

3. How We Use Personal Information

We use the information we collect to:

Provide and Improve Services

  • Deliver branding, digital strategy, AI automation, and consulting services
  • Communicate with clients regarding booked services or onboarding
  • Deliver purchased digital products such as audits or templates

Marketing & Communications

  • Send newsletters, updates, and offers through GoHighLevel (GHL)
  • Send replies, confirmations, or follow-ups through Gmail
  • Respond to messages submitted via website forms

Analytics & Optimization

  • Evaluate website performance
  • Conduct SEO/AEO analysis
  • Improve user experience
  • Identify trends for business development

Payment Processing

For services such as the Mini Dino Audit, we process payments through Stripe.
We do not store or process your credit card information.

4. Legal Basis for Processing (GDPR / UK GDPR)

For individuals in the EU, EEA, and UK, we process data under the following legal bases:

  • Consent (newsletter opt-in, cookie acceptance)
  • Performance of a contract (purchased services)
  • Legitimate interest (analytics, website improvement, security)
  • Legal obligations (record-keeping, accounting)

5. How We Share Information

We do not sell personal information.

We may share data with the following third-party service providers strictly for operational, analytical, or transactional purposes:

Email & CRM

  • GoHighLevel (GHL)
  • Gmail (Google Workspace)

Payment Processing

  • Stripe

Analytics & Performance Tools

  • Google Analytics
  • Meta
  • Hotjar / Mouseflow
  • SEMRush
  • Ahrefs
  • Ubersuggest
  • PageAudit
  • Pledge.ai

Third parties may process data in Canada, the U.S., the EU, or other regions where they operate.

6. Cookies & Tracking Technologies

We use cookies and related technologies to:

  • Improve website functionality
  • Run performance and analytics monitoring
  • Enable retargeting and marketing campaigns
  • Support SEO/AEO diagnostics

You can manage cookies through your browser settings. Disabling cookies may impact your experience on our website.

7. International Transfers

Your data may be transferred to and processed in countries outside your residence, including Canada, the United States, and the European Union.
We take steps to ensure data is handled securely and in line with applicable laws such as GDPR and CCPA.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business and accounting records
  • Fulfill legal obligations
  • Support marketing communications (until you unsubscribe)

You may request removal of your data at any time.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

GDPR / UK GDPR Rights

  • Right to access your data
  • Right to correct inaccuracies
  • Right to request deletion
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

CCPA/CPRA Rights (California residents)

  • Right to know what personal data is collected
  • Right to request deletion
  • Right to opt out of data sharing or sale (we do not sell data)
  • Right to non-discrimination

To exercise any of these rights, email us at support@creativedino.agency.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal data, please contact us immediately at support@creativedino.agency, and we will remove the information.

11. Security

We take reasonable administrative, technical, and physical steps to safeguard your personal information.
However, no online system is 100% secure.
Clients are encouraged to maintain secure passwords and protect their own systems.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The updated version will be posted with a revised “Last Updated” date.

Your continued use of the website after updates constitutes acceptance of the new policy.

14. Contact Us

For questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Creative Dino Inc.
Email: support@creativedino.agency
Contact form: https://www.creativedino.agency/contact

If your organization requires a Data Processing Addendum (DPA), contact us at support@creativedino.agency or submit a request via our contact form.

We respond to all privacy-related inquiries within a reasonable time frame.

Effective Date: March 19, 2025

At Creative Dino, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [Insert Website URL] and engage with our services.

1. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email, phone number, company details, and payment information.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
  • Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information

  • To provide and improve our services.
  • To process transactions and send invoices.
  • To send newsletters, promotions, and marketing materials (with your consent).
  • To enhance security and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with third-party service providers that assist with payment processing, marketing, or analytics. Legal obligations may also require us to disclose information.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access or disclosure.

5. Your Rights

You have the right to access, update, or delete your personal data. Contact us at info@creativedino.agency to request changes.

6. Changes to This Policy

We may update this policy periodically. Continued use of our services indicates your acceptance of any changes.